Kitchen Specification Reference Guide 10-2018 z
Freight Claim Policy: Loss, damage or shortages in transit due to carrier mishandling is not covered under Sunny Wood's defective product policy. Consignee must file all claims for loss and/or damage while in possession of the freight / transit with the delivering carrier. Sunny Wood strongly recommends that customer's personnel check carefully to insure that all product are received and in good condition. Any shortages or damage must be notated on the shipping paperwork at the time of receipt. Carriers will rarely honor claims when specific notations have not been made at the time of receipt. Sunny Wood cannot be responsible for or provide resolution for shortages and or damage by freight carriers, thus, it is in the best interest of our customers to be prudent when taking possession of goods from the delivering freight line.
Sunny Wood 20/20 Kitchen Library Program: Please contact Sunny Wood customer service for instruction on how to obtain this information.
Displays / Images / Sample Materials / Marketing Materials: Contact your Sunny Wood sales representative for any questions regarding sales displays, product images, material/finish samples, or marketing materials.
Forms:
Form Name:
Page:___
Order Form
9
Literature Request Form
10
Image / Logo Request Form
11
Kitchen Kiosk Order Request Form
12
Showroom Sample Materials Request Form
13
Sunny Wood Products 20/20 Request Form
14
Return Goods Authorization (RGA) Request Form
15
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